Dealer Reviews

Lake Country RV Sales & Service


964 WI-73 South, Wisconsin Rapids, WI 54494

4.4
4.4 out of 5 stars (based on 131 reviews)
Excellent75%
Very good8%
Average5%
Poor5%
Terrible7%

Lake Country RV Sales & Service

Wisconsin Rapids, WI

4.4
4.4 out of 5 stars (based on 131 reviews)
Excellent75%
Very good8%
Average5%
Poor5%
Terrible7%

964 WI-73 South

Wisconsin Rapids, WI

54494

Directions

Latest Reviews

Jessica Hershel

December 1, 2024

I recently had an experience with Lake Country RV Sales & Service, and while it wasn’t exceptional, it wasn’t entirely disappointing either. Here are my thoughts:

On the positive side, they have a decent selection of RVs, which was helpful for my needs. I was able to find a suitable unit that matched my requirements.

However, there were a few areas where they fell short. Firstly, the customer service left much to be desired. I found the staff somewhat disengaged and unwilling to assist in decision-making. It felt like I was left to navigate the options on my own.

Another aspect that could be improved is the transparency of their pricing. It wasn’t always clear why certain RVs were priced the way they were, and I felt there could have been more openness in explaining the pricing structure.

In summary, Lake Country RV Sales & Service did help me find what I needed. Still, the overall experience could have been smoother with more attentive customer service and clearer pricing information. It’s an option worth considering if you’re in the market for a motor home but be prepared for a bit of a mixed experience.

Jessica Hershel
Verified

Danny S.

November 19, 2024

I am thrilled to share my exceptional experience with Lake Country RV Sales & Service, specifically regarding their delivery service. They have truly earned every one of these five stars:

Effortless Scheduling: Scheduling the delivery of my Gulf Stream was effortless. Lake Country RV Sales & Service team was highly responsive and accommodating and worked around my availability, making the process incredibly convenient.

Professional Delivery Team: The delivery team exhibited the utmost professionalism. They arrived on time, were courteous, and handled the unit carefully during unloading, ensuring it arrived in pristine condition.

Safe and Secure Transportation: Lake Country RV Sales & Service took safety seriously during transportation. My unit was securely fastened, and I could see that they prioritized the unit’s safety and those involved in the delivery process.

Transparency and Communication: Throughout the entire delivery process, communication was exceptional. They kept me informed every step of the way, providing updates on the shipment’s progress and expected delivery times.

Post-Delivery Support: After the RV was delivered, f didn’t just disappear. They provided post-delivery support and answered any questions about the unit, ensuring I felt confident and ready to put my Gulf Stream on the road.

Overall Excellence: This experience with Lake Country RV Sales & Service has been nothing short of excellent. Their dedication to customer satisfaction, safety, and professionalism shines through in every aspect of their delivery service.

In conclusion, Lake Country RV Sales & Service delivery service exceeded my expectations. Their commitment to a seamless and safe delivery process and outstanding communication and support make them the top choice for RVs delivery. I wholeheartedly recommend Lake Country RV Sales & Service to anyone needing such services. Five stars, well deserved!

Danny S.
Verified

Gilbert H.

November 6, 2024

I recently had an experience with Lake Country RV Sales & Service, and while there were positive aspects, I must mention a significant issue with their service. Here’s my balanced review:

Given their reputation in the industry, I initially had high expectations when dealing with Lake Country RV Sales & Service. They did not disappoint in terms of unit quality and the knowledge of their staff, which was exceptional.

However, the major downside I encountered was a significant delay in delivering my unit. What was initially promised to be a timely delivery was nearly three weeks longer than expected. This delay caused disruptions in my business operations and was quite inconvenient.

While I understand that delays can sometimes be unavoidable due to various factors, what I found somewhat disappointing was the lack of proactive communication regarding the delay. It would have been appreciated if they had kept me informed about the progress and the reasons behind the holdup.

In summary, Lake Country RV Sales & Service eventually delivered a quality product, and their staff demonstrated expertise. However, the extended delay without sufficient communication left me somewhat frustrated. I would consider their services again in the future but hope for improved reliability regarding delivery timelines and more transparent communication regarding any delays. Therefore, I’m giving them a three-star rating.

Gilbert H.
Verified

Exceptional customer service and great inventory to choose from

October 28, 2024

So, After looking many hours for the right camper, I stumbled upon a Tiffin they had. I immediately called them because I knew this was the one I needed for my family. I got a call back within minutes, and the salesman went through the whole process from viewing the unit and getting a quote on it – I must say the experience was flawless. They had other RVs I was interested in, but I just got convinced this was the one based on my requirements. 12 days later, I got to test the unit here at my place and it was beautiful. That is just how it was conveyed to me.

I would recommend these guys for sure. Their service is top-notch, and they’re just very helpful!

David Johnson
Verified

Go see Nikos

October 14, 2024

Go see Nikos A great buying experience and friendly staff, we had a very positive afternoon here! And the prices are great too! Go see Nikos! They have a large variety as well.

Cynnie T
Verified

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