Absolutely horrible customer service! My husband had been in contact for several days about a specific unit. The salesperson, Tony, and my husband set up a time for him to come by and look at it. My husband drove over an hour to the lot, and when he arrived, they told him the unit had sold 20 minutes earlier! Unbelievable, would not recommend to anyone.

I filled out a KBB instant cash offer, and Tony contacted me, saying they wanted my RV and were constantly asking me to see him. I explained that I live over 6 hours away. I was sincere on the KBB assessment about the damage it has. I finally got time to see him, and he wouldn’t even make an offer. He said that he doesn’t want salvage RVs in the inventory. So I drove all that way and used all that gas to be turned away because, even though the unit matched what I put in, they didn’t want it after all. I understand business, and I know dealerships are looking for RVs they can make the most profit from, but to have me waste that much time and gas when the damage was what I put into it to the best of my ability. I definitely won’t be back.

Absolutely amazing experience purchasing my retirement gift to myself with Mark at Fountain RV. Everything went smoothly from start to finish. Thanks again, Mark, for making it a great experience.

It was a pleasure working with Tony. He is very professional, knowledgeable, and helpful in every aspect. I purchased my Monaco, and Tony made the process super easy and smooth, explaining everything in detail, and I look forward to working with him in the future. Highly recommend him.

Slow response EXTREMELY SLOW. It took me a couple of days to get in touch with them and when I mentioned I have my own financing with Chase they said , Chase only works with affiliated dealers and that we will waste our time.